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Frequently asked questions

Have a question? Here are the answers to some common queries. If your query is not answered please email us, see details at the bottom of the page.

General

What equipment will I need?
All you will need is an internet connection, printer, and interactive whiteboard!

How much does it cost?
Nothing. Endeavour is totally free and funded by the Heritage Lottery Fund.

I am a teacher in Scotland, can I register for Endeavour?
Yes. Even though Endeavour is based on the English National Curriculum, we ensure all challenges and challenge competitions are designed to fit into any UK curriculum.

What key stages can take part in Endeavour?
Currently Key Stage 2 and 3. in late 2019, new challenges will be added for Key Stage 4 and 5.

How do I access Endeavour challenges?
Simply register, using your school address and your personal school email address. You will need to verify your school email address; then you can access content and start completing the challenges and/or competitions!

Browsers
We recommend using Google Chrome, Microsoft Edge OR Safari.

 

Registering and logging in

Why do I need to register for an account?
This service is being provided free of charge to teachers in UK schools only, which is why a verified school account is required. Use your school address and personal school email address to register.

Am I able to access Endeavour on a mobile device?
Yes, though we recommend using Google Chrome or Microsoft Edge as a browser.

How do I register?
Click on Register then complete the form using your school address and personal school email address. You will receive an account verification email, click the link in the email and then you are ready to log in. Check your junk mail for the verification email.

My school does not appear on the drop down list
Click on 'school not on list' and manually type in the school address in the fields that appear. This will enable you to register your school.

I haven’t received my verification email
Our registration service is automated; check your junk mail for your account verification email. Our emails are sent automatically by our systems so please check your junk mail.

I have forgotten my username Your username is your personal school email address used when you registered.

I have forgotten my password
Go to the log in page and click forgotten password. You will receive an automated e-mail to reset your password. Check your junk mail for the password reset email.

Can I create a login for my pupils?
No, this is a service for teachers in the UK only. However, you will be able to share all the resources electronically with your pupils in the classroom and upload their work.

Can I create one login for everyone in my department to use?
No. Every teacher should create their own login, during which they will accept the terms and conditions of use for the service. Sharing logins may cause errors with your account and prevent you from accessing the challenges and challenge competitions.

I have a verified account and cannot log in
Check your username is spelt correctly and try resetting your password, using the forgotten password. If this does not work please e-mail us, see details at the bottom of the page.

I have tried to register and it says I already have a registered account?
Accounts are set up on personal school email addresses, check the email address you are registering with is your personal school email address and not a generic school email. If this still does not work, please e-mail us, see details at the bottom of the page.

I am having problems registering for Endeavour
If the answers above have not solved your query, please e-mail us, see details at the bottom of the page. We aim to respond within 1-2 working days.

Endeavour

Is Endeavour available outside the UK?
At the moment Endeavour is not available to schools outside of the U.K

Why is Endeavour important to Kew?
The Endeavour team ensures that all pupils in the UK have access to inspiring and relevant science challenges and competitions linked to the work of Kew science. Read more about the work of Kew here.

I can’t find your terms and conditions Please click terms and conditions for using 'Endeavour'

I am a journalist and would like to find out more about Endeavour?
Please e-mail us, see details below. We aim to respond within 1-2 working days.


Kew Endeavour Enquiry Form

If your query was not resolved by our FAQs, email us ensuring you include the following:

Email Address:

Name:

Nature of your enquiry: please select from the list below and include the relevant number in your email and subject line.

  1. I can't register
  2. I can't log in
  3. I want to feedback on Endeavour
  4. I have a question about Endeavour
  5. Other

Please provide details of your enquiry: in order for us to to respond to your query quickly, please provide as much detail as possible.

We aim to respond to you query within 1-2 working days.